Privacy Policy


ArtetrA asbl, located at Rue du Parc 37A, 5380 Marchovelette, Belgium, is responsible for the processing of personal information in accordance with the following privacy statement.

ArtetrA asbl | Rue du Parc 37A, 5380 Marchovelette | Belgium

Personal information we process

ArtetrA asbl processes your personal information because you make use of our services and because you have provided your details to us yourself. Below you'll find an overview of the personal information which we process:
- First and last name
- Address
- Email address

Sensitive and/or special personal information

Our website and/or service does not intend to collect any data from visitors below 16 years of age, unless they have permission from a parent or legal guardian. We are not able to check whether or not a visitor is actually older than 16. We advice parents to involve themselves with the online activities of their children, to make sure that no data is collected about them without parental consent. Should you believe that we have collected any such information of a minor without parental consent, please contact us via, and we will remove this information.

The goal and legal basis on which we collect personal information

ArtetrA asbl processes your personal information for the following goals:
- To process your payment
- To contact you if necessary, in order to carry out your order successfully
- To deliver our goods and services to you
- ArtetrA asbl also processes certain personal information if we are legally bound to do so, such as data mandatory for our tax administration.

How long do we keep your information

ArtetrA asbl keeps your information no longer than strictly necessary, in order to carry out the goals for which the data is collected. We maintain the following retention periods for the following (categories of) personal information:
Personalia: 4 weeks after completion of the processing of your order.
Address: 4 weeks after completion of the processing of of your order.
Information regarding your payment: 7 years offline; this is the mandatory retention period for tax administration purposes.
- Your invoice shows your email address.
- If you pay via Paypal, Paypal processes certain personal information. Read their legal agreements here.

Sharing your personal information with third parties

ArtetrA asbl does not sell your information to third parties and only provides any information in order to carry out our agreement with yourself, or to abide by any legal requirements. The companies which process your personal information for us, have a Data Processing Agreement, in order to assure that your information remains secure and confidential. ArtetrA asbl remains responsible for the processing of your data.
We work with the following third parties in order to process your order:
- Gmail. This is the email programme we use to contact you and to process your order. The information you provide with your order on our webshop is sent to this email address:
- This is a form website which provides the form you use to enter your personal data and the items you want to order. You can read's privacy policy here: here.

- This is a music platform on which we offer our music for sale. Read's privacy policy here.

Cookie policy

ArtetrA asbl uses functional, analytic and tracking cookies. A cookies is a small text file that is saved in the browser of your computer, tablet or smartphone when you first visit our website. ArtetrA asbl uses cookies with purely technical functions. These allow the website to function properly, and for instance allow you to save certain preferences. These cookies also allow the website to run smoothly and to be optimised. Besides these, we placed certain cookies which track your online behaviour in order to provide custom content and advertisements.
When you first visited our website, we already informed you about these cookies, and asked your permission to use them. You can block the placement of cookies in the settings of your internet browser. You can also remove any information that has been saved earlier by removing this via the settings of your internet browser.
This website uses cookies placed by third parties. These include advertisers and/or social media platforms. Below is an overview of the cookies on our site:

CookieNameFunctionRetention period
jotform.com__cfduidUsed by the content network, Cloudflare, to identify trusted web traffic.1 year
jotform.comPHPSESSIDPreserves user session state across page requests.Session
jotform.comguestUnclassified30 days
jotform.comuserRefererUnclassified30 days
jotform.comthemeUnclassified30 days
google-analytics.com__utm.gifGoogle Analytics Tracking Code that logs details about the visitor's browser and computer.Session
bandcamp.com__utmaCollects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.2 years
bandcamp.com__utmbRegisters a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.Session
bandcamp.com__utmcRegisters a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.Session
bandcamp.com__utmtUsed to throttle the speed of requests to the server.Session
bandcamp.com__utmzCollects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.6 months
bandcamp.comclient_idUnclassified.10 years
google-analytics.comcollectUsed to send data to Google Analytics about the visitor's devices and marketing channels.Session
doubleclick.nettest_cookieUsed to check if the user's browser supports cookies.Session
cesair.nl_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website2 years
cesair.nl_gatUsed by Google Analytics to throttle request rateSession
cesair.nl_gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the website2 years

View, edit or remove personal information

You have the right to view, correct and remove your personal data. You also have the right to withdraw any previous consent for the processing of personal information, or to object to the way in which ArtetrA asbl processes your personal data, and you maintain the right to data portability. This means that you can send us a request to have a computer file containing all the personal data we might possess of you sent to you or to another organisation which you specify.
You can send a request to view, correct or remove your personal information, as well as a request for data portability, as well as a withdrawal of your consent of, as well as an objection to the processing of your personal data, to To make sure that your request is actually made by you, we ask you to attach a copy of your identification with your request. Please make the following elements illegible: photo, MRZ (machine readable zone, the number at the bottom of your passport), passport number and BSN. This is to protect your privacy. We will respond to your request as soon as possible, within 4 weeks at the latest.
ArtetrA asbl wants to inform you that you have the possibility to file a complaint with the national supervising body, the Data Protection Authority. You can do this via this link.

How we secure personal data

ArtetrA asbl takes care to protect your personal data and takes appropriate measures to avoid any misuse, loss, unauthorised access, unwarranted publishing of and unwarranted changes to your personal data. Should you believe that your personal information is not secured in a suitable manner, or if you have suspicions of misuse, please contact us via